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Building Trust with Employers: 8 Key Steps for Strengthening Professional Relationships and Advancing Your Career 

Trust makes the difference between staying stuck and moving forward in your career. Most professionals have experienced it: watching others advance while feeling stuck in place, missing out on exciting projects and promotions despite working hard. The difference often comes down to trust. 

Without it, managers hesitate to delegate important tasks, share growth opportunities, or champion your advancement. This guide shares practical steps to become trusted professional managers rely on first and open doors to meaningful career advancement. 

Better Relationships, Better Career: Here’s How 

Building strong relationships at work is one of the most effective ways to advance in your career. When your employer trusts you, they are more likely to offer you growth opportunities, take your ideas, and rely on you for important tasks. 

A good professional relationship is built on reliability, clear communication, and mutual respect, which can lead to a stronger reputation and a more satisfying career path. If you are just starting or looking to reach the next level, here’s how focusing on better workplace relationships can set you up for long-term success. 

1. Be Reliable and Consistent 

Consistency builds trust. According to SHRM research, workplaces with high trust levels see 50 percent higher employee productivity, starting with individual reliability.1 When you meet deadlines and maintain high standards, your employer begins to see you as someone they can count on. 

When a manager needs an urgent report for an upcoming meeting, they will likely trust you to pull together the necessary information quickly and accurately if you consistently meet deadlines and handle tasks carefully. Over time, by consistently managing these types of responsibilities, you build a reputation as a go-to person for urgent tasks, leading to more projects and opportunities and even career advancement opportunities. 

2. Communicate Openly and Transparently 

Open communication is key to preventing misunderstandings and establishing mutual respect. In fact, SHRM research shows that employees in high-trust environments are 23 percent more likely to offer ideas and solutions.2 This makes sense – when people feel trusted, they feel more confident speaking up and contributing to the team’s success. 

If you face challenges meeting a deadline, for example, communicate it early and offer solutions or revised timelines. When your employer sees you are willing to share successes and setbacks honestly, it shows maturity and dedication to maintaining integrity in the workplace. 

Being proactive shows your commitment to the team’s success, not just your focus on your tasks. This open approach shows you prioritize clear communication and solutions even when challenges arise.

3. Seek Feedback and Act on It 

Proactively asking for feedback signals to your employer your dedication to growing in your role. Rather than waiting for a performance review or for issues to arise, you take the initiative to understand where you can improve. It shows that you are genuinely interested in becoming a better asset to the team, which helps set you apart as someone with a growth-oriented mindset. 

Also, the true value of feedback lies in your response to it. When you seek feedback and implement suggested changes, you demonstrate adaptability and willingness to make meaningful adjustments. If your manager advises you to improve your time management and you actively work on these areas, it sends a strong message. You are not just gathering information but applying it to produce real results. 

4. Show Initiative and Problem-Solving Skills 

Employers appreciate team members who can identify and address issues before they escalate. If you consistently bring solutions to the table—whether proposing a process improvement or suggesting a new approach to a recurring issue—it shows that you are not just there to do the minimum. It shows you are invested in the company’s success and are willing to go the extra mile. 

When you proactively identify the issue and propose a tangible solution, you show you are not just clocking in and out but working to improve the experience and streamline the workflow. 

5. Stay Professional and Positive Under Pressure 

High-stress moments are inevitable in any job, and how you respond during these times can shape your employer’s perception of your professionalism and resilience. When pressure mounts, deadlines loom, or unexpected problems arise, keeping a calm and positive demeanor shows your team and supervisors that you can handle more significant challenges.  

A composed response in tense situations communicates stability and reliability, showing that you focus on finding solutions rather than letting stress derail your performance. 

If a sudden influx of work or a critical issue needs immediate attention, staying level-headed and maintaining a solution-focused attitude can positively influence others on the team. When you remain calm and carry out your duties effectively, you become a source of reassurance, encouraging others to stay composed. 

This does not mean ignoring pressure or avoiding difficult emotions; it means taking charge of your reactions to deliver steady performance, even in less-than-ideal conditions. 

6. Practice Empathy and Understand Their Perspective 

Putting yourself in your employer’s shoes is a powerful way to deepen your understanding of the workplace and establish a more supportive relationship. By considering their perspective—the pressures they face, the objectives they strive to meet, and the obstacles they encounter—you gain insight into why certain decisions are made or why specific priorities are emphasized.  

This empathy can transform the way you approach your role, helping you respond more thoughtfully to expectations and align your efforts with the company’s broader goals. 

This approach helps you establish yourself as a proactive, valuable team player—someone who completes tasks and understands and supports the bigger picture. Employers recognize and appreciate team members who “get it, ” meaning you are not just carrying out instructions but investing in the company’s success.  

7. Be Accountable for Your Mistakes 

Everyone makes mistakes; it is an inevitable part of being human, especially in a professional setting where the pace is fast, and the stakes can be high. But, how you respond to those mistakes sets you apart from your peers. Instead of avoiding responsibility or making excuses, owning up to your errors demonstrates a level of maturity that is highly regarded in any workplace. 

Acknowledging a mistake is not just about admitting fault; it’s also about recognizing the impact that error may have had on your team and the organization. 

Apologizing, when appropriate, demonstrates that you respect your colleagues and the work you all contribute to. After acknowledging the mistake, the next important step is to shift your focus to corrective actions. 

8. Respect Boundaries and Build Healthy Work Relationships 

While building a strong rapport with your employer is undoubtedly important, maintaining professionalism and respecting workplace boundaries is equally important. Striking this balance demonstrates maturity and an understanding of the dynamics of professional relationships.  

Becoming friendly with coworkers and supervisors is easy, but maintaining a professional demeanor ensures you are taken seriously. 

While it is great to engage in friendly conversations, there are times when maintaining a level of professionalism is also important. Sharing personal stories and engaging in light-hearted banter can build rapport, but it is also important to be mindful of the appropriateness of the conversation. You do not want to cross lines that could make others uncomfortable or blur the lines of professional interaction. 

Your Career Deserves a Partner You Can Trust, and at Performance Staffing, We’re Here to Help You Reach Your Full Potential 

At Performance Staffing, we know that a successful career is built on trust, opportunity, and a commitment to growth. When you partner with us, we take the time to understand your unique strengths and goals, connecting you with roles that offer real potential for advancement and personal fulfillment. 

Trust us to provide the tools, connections, and encouragement you need to succeed. Let’s take your career to new heights together—reach out to us today and see how we can help turn your career goals into reality! 

Reference 

1., 2. “How a Lack of Trust Undermines Employee Engagement.” SHRM, www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/lack-of-trust-undermines-engagement.aspx. Accessed 25 Oct. 2024. 

Two women sitting at a table looking at a laptop.

Facing Rising Health Care Costs: 7 Proactive Steps Employers Can Take to Balance Benefits and Budget 

Healthcare costs are hitting Flagstaff businesses hard. Over 50 percent of local small business owners have taken financial losses in the past five years just to keep providing health benefits. The burden extends to employees too – across Arizona, 25 percent of small business workers pay more than $12,000 each year for health coverage.1 

With limited medical facilities in our area, providing good healthcare is not just about numbers – it is about taking care of the people who make our community strong. Let us share some practical ways to provide quality healthcare benefits that work for everyone. 

The State of Healthcare in Flagstaff 

Healthcare access in Flagstaff has reached a critical point. Our city’s only medical center regularly runs over capacity, forcing some patients to travel to Phoenix for care. After voters rejected plans for a new medical facility in 2023, Flagstaff Medical Center – which cannot undergo further renovations – continues to struggle with growing patient demands and long emergency room wait times.2 

The strain on our local healthcare system is clear. Northern Arizona Healthcare lost $44 million last year, and while showing some improvement, still faces significant financial challenges.3 With our current medical center unable to expand and our growing population’s needs rising, Flagstaff employers and their employees face increasing uncertainty about local healthcare access. 

These challenges directly affect how employers approach healthcare benefits. When local medical facilities are strained, employees face longer wait times, potential travel for care, and possibly higher costs. This makes it more important than ever for Flagstaff businesses to explore innovative healthcare solutions that ensure employees can access care when they need it most. 

7 Ways Flagstaff Employers Can Provide Better Healthcare While Managing Costs 

With healthcare challenges mounting in our community, local employers need practical solutions that work for their businesses and employees. Here are seven strategies to help Flagstaff businesses provide quality healthcare while managing costs. 

1. Embrace Wellness Programs  

Preventive care makes a real difference in employee health and work life balance. According to SHRM, 97 percent of employers include wellness programs in their health coverage – and for good reason.4 Employees with access to regular health screenings, fitness programs, and preventive care stay healthier and more energized at work. 

Consider programs that fit different roles in your organization. Office employees might benefit from standing desks or ergonomic assessments to prevent back pain, while warehouse staff could use injury prevention workshops. Simple additions like offering healthy snacks or organizing group walks during breaks can encourage participation and build a culture of wellbeing. 

2. Explore Alternative Health Plans That Match Employee Needs 

Different employees have different healthcare needs, and a one-size-fits-all approach rarely works best. According to SHRM, 82 percent of employers offer traditional PPO plans, while 63 percent provide high-deductible health plans paired with health savings accounts (HSAs). This variety allows employees to choose coverage that fits their situation.5 

For example, some employees prefer lower monthly premiums with an HSA they can contribute to over time, while others value predictable costs through traditional plans. Employees can select coverage that works for their health needs and budget by offering choices. Remember, the goal is to ensure every team member has access to care that makes sense for them. 

3. Make Healthcare More Accessible Through Telehealth Services 

Telehealth services bring quality healthcare directly to your employees. When team members can consult healthcare providers from home or during lunch breaks, they get care when they need it most. This is especially valuable in Flagstaff, where medical facility access can be limited, and some patients face long wait times or travel to Phoenix for care. 

Virtual consultations work well for routine health needs – from quick medical questions to mental health check-ins. They also make healthcare more accessible for employees with busy schedules or those who live farther from medical facilities. Including telehealth in your benefits package ensures your team has convenient access to medical care that fits their daily lives. 

4. Support Employee Mental Health with Comprehensive Programs 

Mental health support is becoming essential in today’s workplace. According to SHRM, 90 percent of employers now offer mental health benefits, recognizing their crucial role in employee wellbeing.6 This shift shows how important it is to provide resources that help team members maintain good mental health and work-life balance.  

Consider offering a mix of support options. This could include confidential counseling services, stress management workshops, or meditation apps. Regular mental health days and flexible scheduling can also make a difference. Creating an environment where employees feel comfortable discussing mental health helps build a more supportive, understanding workplace. 

5. Create Physical Health Programs That Work for Everyone 

A healthy workplace starts with programs that support physical wellbeing. According to SHRM, 88 percent of employers consider health benefits “very important” or “extremely important” for employee satisfaction.7 This shows how important it is to create inclusive health programs that work for your entire team. 

Start by looking at your employees’ different needs and schedules. This might mean offering flexible gym memberships, organizing lunch-hour walking groups, or providing ergonomic workplace assessments. Small changes like these help create an environment where staying active and healthy becomes part of the workday, not an extra task to manage. 

6. Develop Smart Time-Off Policies That Prevent Burnout 

Rest and recovery are important in maintaining employee health and wellbeing. When team members have time to recharge, they return to work refreshed and better able to handle daily challenges. Strategic paid time-off policies do more than prevent burnout – they show employees that their work-life balance matters. 

Every business has unique demands, but the principle remains the same: employees need regular breaks to stay healthy. This could mean implementing summer Fridays, offering mental health days, or creating flexible PTO options that let people rest when they need it most. Building these breaks into your workplace culture helps create a more sustainable and supportive environment. 

7. Partner with Staffing Experts to Maintain Balance 

Building a sustainable workplace means understanding when your team needs extra support. In Flagstaff, where healthcare access can be limited, and employee well-being is crucial, having the right staffing strategy helps prevent your core team from becoming overwhelmed. A balanced workforce creates space for everyone to use their health benefits effectively. 

At Performance Staffing, we understand Flagstaff’s unique challenges and can help create staffing solutions that support your healthcare goals. Whether you need temporary support during busy periods or help managing employee schedules to accommodate medical appointments, we work with you to maintain a healthy work environment that benefits everyone. 

Let’s create a healthier Flagstaff together 

The health of our workforce is the health of our community. As you explore these healthcare solutions for your team, remember you are not alone in facing these challenges. At Performance Staffing, we are part of the Flagstaff community and understand our unique local healthcare landscapeLet us talk about how we can help support your team’s well-being. 

References 

  1. Preparing for Rising Health Care Costs. Morgan Health, www.morganhealth.com/assets/documents/preparing-for-rising-health-care-costs.pdf. Accessed 28 October 2024 
  2. Golightly, Chase. “Northern Arizona Healthcare Now Looking for Locations to Build New Hospital after Prop. 480 Failed to Pass.” 12 News, 8 Nov. 2023, www.12news.com/article/news/health/northern-arizona-healthcare-now-looking-for-locations-to-build-new-hospital-after-prop-480-failed-to-pass/
  3. Fox Graham, Christopher. “CEO David Cheney Addresses Northern Arizona Healthcare’s Finances, Income, Audit.” Red Rock News, 22 Jan. 2024, www.redrocknews.com/2024/01/22/ceo-david-cheney-addresses-northern-arizona-healthcares-finances-income-audit/
  4. “2024 SHRM Employee Benefits Survey: Health and Flexible Work Benefits Remain High, Menopause-Related Benefits Conversation is Growing.” SHRM, www.shrm.org/about/press-room/2024-shrm-employee-benefits-survey–health-and-flexible-work-ben0. Accessed 28 October 2024 
  5. Stanchak, Jesse. “Health Benefits Rebound in Popularity but Look Different in a Post-Pandemic World.” SHRM, www.shrm.org/enterprise-solutions/insights/health-benefits-popularity-2024. Accessed 28 Oct. 2024. 

Preparing for Next Year’s Minimum Wage Hike: What Arizona/Flagstaff Businesses Must Do Now to Stay Profitable and Compliant 

On January 1, 2025, Flagstaff’s minimum wage will increase from $17.40 to $17.85 per hour. For local businesses, this update means reviewing operations and finding ways to grow alongside their teams. 1 As Flagstaff’s dedicated staffing partner, across the city navigate similar changes successfully. Here are strategies to help you prepare for this transition. 

Why Is the Minimum Wage Increasing? 

Since Flagstaff voters passed the Minimum Wage Act in 2016, regular wage updates have helped local workers meet the city’s higher living costs – which run 30 percent above the national average. This latest adjustment continues that commitment to supporting working families while maintaining a strong business community. For tipped employees, the minimum wage will rise to $16.85 per hour.2 

This means reviewing how you operate and serve your customers. Early planning helps you manage costs while keeping your experienced team members who know your business and customers best.

What This Means for Compliance 

The Minimum Wage Act covers anyone working 25 hours or more per year within Flagstaff city limits, including part-time and seasonal workers. As an employer, you need to ensure: 

  • All regular employees earn at least $17.85 per hour 
  • Tipped employees receive a base wage of $16.85 per hour 
  • Combined tips and base wage meet or exceed $17.85 per hour 
  • These rates apply even for employees who occasionally work outside city limits 

The law affects various payment structures – hourly wages, salaries, commissions, piece rates, and any combination of these methods must meet minimum wage requirements. 

Meeting Compliance Requirements 


To stay compliant with Flagstaff’s minimum wage law, focus on these key areas: 

Record Keeping 

Proper documentation is essential for wage compliance. This includes tracking daily hours worked, including overtime. As an employer, you must document all wages paid, including tips, commissions, and piece rates. For tipped workers, maintain daily tip reports. Keep these records, along with copies of posted minimum wage notices, for at least four years. 

Workplace Notices 

Current minimum wage information must be visible to all employees. Your notices should display both regular ($17.85) and tipped ($16.85) wage rates in clear, readable format. Remember to update these when rates change. 

Payroll Systems 

Update your payroll systems by January 1, 2025, to reflect the new rates. This includes reviewing employee classifications, whether regular, tipped, or commissioned. For tipped workers, ensure your system can track that combined earnings meet minimum wage requirements. 

If managing these payroll changes feels overwhelming, Performance Staffing’s payroll service program can help. We handle administrative and payroll matters while ensuring compliance with Flagstaff’s wage requirements. 

Practical Strategies for the 2025 Wage Update 

As Flagstaff’s minimum wage rises to align with local living costs, this is a chance for businesses to support their employees while setting themselves up for growth. Here are some smart adjustments to consider: 

1. Update Your Prices 

As rising labor costs become a reality, there may be the need to adjust your prices so you can continue to contribute to your team’s well-being while maintaining business growth. Here are a few practical tips to consider: 

Be Open About Price Updates 

If higher wages affect your costs, communicate changes clearly with customers. Many local businesses find success by explaining price adjustments directly. For example, local service providers often send a simple note: ‘To maintain our quality service and support our team, our rates will increase by [amount] starting [date].’ 

This approach works across industries – whether you’re adjusting service fees, hourly rates, or product prices. Most customers appreciate honest communication and want to support businesses that take care of their employees. 

Plan Around Seasonal Demand 

Flagstaff’s $563 million tourism industry brings a summer surge in visitors.3 This allows businesses to adjust for seasonal demand differently: manufacturing facilities might use shift scheduling to manage costs, professional services could review billing rates, tourism-related businesses can plan for seasonal staffing, and tech companies might set flexible contractor rates.  

This helps balance costs while keeping the service efficient during peak periods. By showing how price changes directly support local employees, you help customers see their role in strengthening the local economy.  

2. Rethink Your Staffing Plan 

A flexible staffing plan helps you manage higher wages while also keeping your employees happy and secure, and your business profitable. When your employees feel secure and valued, they are less likely to leave, which saves you from costly hiring cycles and helps your business stay strong all year long. 

Offer Consistent Work Opportunities 

Instead of cutting jobs during slower months, try adjusting hours to give employees more predictable schedules. For example, a local manufacturing business might reduce shifts slightly in off-peak times instead of laying off workers.  

This helps keep employees secure and loyal, which is essential for maintaining a strong, committed team and it shows your dedication to supporting the Flagstaff community. 

Cross-Train Employees 

Cross-training employees to handle multiple roles helps you stay nimble and avoid layoffs. For instance, a local warehouse business could train employees in both logistics and inventory management. 

This makes it easier to adjust to changes in demand while keeping employees engaged. It is a way to show your employees you are invested in their growth, which builds stronger ties within the local community. 

Use Temporary Staff 

During Flagstaff’s busy seasons, like the summer tourism rush, bringing in temporary staff can ease the pressure on your full-time team. By offering fair wages and treating temporary staff with respect, you support your core team and show your commitment to the local community, creating a positive reputation for your business. 

A positive workplace reputation helps you keep both full-time and seasonal workers happy, making it easier to manage peak demand without sacrificing long-term employee satisfaction. 

3. Boost Efficiency to Manage Labor Costs 

Managing increased wages does not mean sacrificing service quality or employee satisfaction—it is about finding smarter ways to work that benefit both the business and the team. Here are practical ways you can do that: 

Use Technology to Streamline Processes 

Technology can be a game changer for businesses that want to save time and increase productivity. Automating repetitive tasks, like scheduling or payroll, allows managers to focus on what really matters: their employees and customer service. 

Local businesses can implement simple software tools to streamline these processes, freeing up hours each week. This extra time can be used to engage employees more deeply, leading to higher morale, improved productivity, and a better overall work culture – key tools for achieving profitability in any business. 

Use Data to Plan Staffing

 Understanding when and how many people to schedule is essential for managing labor costs effectively. Many Northern Arizona business owners—whether in retail, services, or manufacturing—can benefit from tracking customer traffic, order volumes, or production cycles to adjust staffing levels more accurately. 

For instance, a local retail store can use sales data to predict busier times of day, ensuring they have the right number of employees without overstaffing, or being understaffed. This kind of strategic scheduling helps prevent unnecessary expenses while ensuring you can maintain excellent customer service without burning out employees. 

Available Local Programs and Incentives 

The Work Opportunity Tax Credit (WOTC) offers up to $9,600 in tax benefits when you hire qualified candidates like veterans or long-term unemployed workers. These savings can help manage increased wages while bringing valuable talent to your team. 

Flagstaff also offers Neighborhood Sustainability Grants of up to $7,500 for projects that promote community sustainability.4 For example, a local business could use the grant to start a workplace recycling program or install water-saving fixtures. These initiatives can reduce operating costs while supporting Flagstaff’s environmental goals. 

Prepare for the Minimum Wage Increase by Investing in Your Team 

Preparing for Flagstaff’s 2025 minimum wage increase starts with keeping your team strong. When you offer growth opportunities, foster a positive culture, and support employee well-being, your staff sees value beyond just higher wages. This stability reduces hiring costs and helps your business thrive through change, creating lasting connections within the Flagstaff community. 

Ready for the 2025 Wage Update? 

At Performance Staffing, we have helped businesses across Flagstaff adapt to changes through smart staffing solutions. Whether you need temporary staff during busy seasons, help with payroll management or guidance on building a stable workforce, we are here to help. Contact us to discuss how we can support your business’s specific needs. Schedule a Consultation today! 

References 

  1. Minimum Wage. (n.d.). City of Flagstaff. Retrieved November 1, 2024, from https://www.flagstaff.az.gov/3520/Minimum-Wage 
  2. Neighborhoods, Housing, & Urban Conservation. (n.d.). Flagstaff Chamber of Commerce. Retrieved October 31, 2024, from https://www.flagstaff.az.gov/DocumentCenter/View/64818/Neighborhoods-Housing-and-Urban-Conservation-XIII-PDF 
  3. Flagstaff’s Leading Industries. (n.d.). Choose Flagstaff – the City of Innovation. Retrieved October 31, 2024, from https://www.chooseflagstaff.com/doing-business-here/leading-industries/ 
  4. Sustainability Office Grants, Incentives & Rebates. (n.d.). City of Flagstaff. Retrieved October 31, 2024, from https://www.flagstaff.az.gov/5024/Sustainability-Office-Grants-Incentives- 
A calculator sitting on top of a piece of paper.

Transform Your Business with the Right Technology: Why Upgrading Your Tech Stack Can Drive Efficiency and Growth 

Today’s business landscape demands speed and efficiency, but outdated tools within your tech stack often slow things down. Manual data entry, clunky scheduling systems, and outdated payroll create frustrating bottlenecks, limiting your productivity and hindering growth. These issues can cost you time, money, and opportunities. 

An upgrade to your technology stack is not just about swapping old tools for new ones. It is about updating how your business operates, streamlining processes, and freeing up time for higher-value activities. The right combination of platforms, codes, and tools streamlines workflows, reduces errors, and enables smoother collaboration—allowing your business to stay agile and competitive. 

Assessing Your Current Tech Stack: Finding Gaps and Opportunities 

People often ignore old tools because they continue to function or simply “complete the task.” But if existing systems are eating up your time or forcing your team to use workarounds, it is a clear sign your tech stack needs attention.  

To assess if your tech stack needs upgrading, you will need to revisit the layers that make it work. Work closely with your IT or development operations experts to review your stack, starting from the front-end (client-facing) tech such as HTML, CSS, and Javascripts. 

Then, check the backend (server-side) to ensure smooth navigation. For example, when a user submits data through a form or application, does the backend validate and store it in the correct database?  

Go through your stack’s database, OS, and other tools. For instance, if your accounting department is relying on outdated software, you may struggle with delayed invoicing and payroll, creating cash flow challenges.  

If you work in technical or light industrial roles, you might find basic scheduling tools inadequate for managing frequent shift changes. Your current website or app should also make it simple for customers to access your services.  

To assess your tech stack effectively, ask the following key questions: 

  • Which processes take the most time or have the highest error rates? 
  • Are your employees on the ground and on site still manually entering data? 
  • Do your agents or employees still keep important information on paper? 
  • Are your office laptops and desktops still compatible with your existing software and tools? 
  • Is critical data spread across platforms, making it difficult to access and analyze in one go? 
  • Is your database secure? 

Answering these questions allows you to focus on upgrading what matters most. Tools that fit seamlessly into your business do more than just address current needs; they create a solid foundation for long-term scalable growth.  

Choosing the Right Technology: Aligning Tools with Business Goals 

Integrated platforms are important in eliminating silos within your organization. In fact, studies show that companies using integrated systems can improve operational efficiency by up to 30 percent.1 This higher efficiency means lower costs and faster delivery. 

Using tools that connect HR, finance, and other departments, streamlines operations and improves communication, leading to greater efficiency and growth. 

For instance, customer relationship management (CRM) systems and talent management software can be helpful in tracking candidate pipelines and managing client relationships. Platforms like Salesforce help you stay organized and provide valuable insights into performance metrics, allowing you to make informed decisions. 

For the service industry, workforce management systems enable effective shift scheduling and real-time reporting, ensuring your operations run smoothly. Tools like When I Work provide visibility into employee availability and workload. After the service is complete, employees can also obtain real-time client feedback by asking them to complete a feedback form from your own app on a company tablet. 

Selecting user-friendly platforms minimizes disruptions, making it easier for everyone involved to adapt. When your team can navigate the technology confidently, they are more likely to embrace it, leading to improved productivity. 

Scalable solutions are another key factor to consider. Gartner indicates that companies that invest in scalable solutions see 25 percent faster growth than those that stick with rigid systems. 2 Cloud-based systems, for example, mean that your technology can evolve alongside your business needs, wherever your business goes.  

Scalable tools allow you to handle new challenges and opportunities as your company grows or shifts focus. 

Other key considerations to have when choosing your technology stack include: 

  • Assess integration capabilities with existing systems. 
  • Evaluate the user experience. 
  • Consider mobile accessibility for remote work flexibility. 
  • Invest in platforms that provide analytic features for real-time data insights. 
  • Prioritize solutions that automate repetitive tasks effectively. 
  • Look for tools with strong customer support and resources. 
  • Explore vendor support options for troubleshooting and training. 
  • Check for customization abilities to fit specific business needs. 
  • Choose software with strong security measures to protect data. 
  • Evaluate potential ROI to justify the investment. 

Ultimately, choosing the right technology is an investment in your organization’s future. By focusing on strategies that maximize your returns, these tools can continue driving improvements and boosting efficiency. 

Strategies to Maximize ROI from Tech Investments 

Maximizing the return on your tech investments begins with careful planning and execution.  

Check these steps before fully onboarding your company to a full tech stack upgrade: 

1. Start by piloting new solutions before full rollout.  

Testing a new tool with a small team allows you to identify any issues early, ensuring a smoother transition when you expand its use. 

2. Provide comprehensive training for all staff—full-time and temporary.  

Quick, focused training sessions can empower your entire team, helping them feel confident using new systems. To make training effective, consider using a blend of formats: online modules, hands-on workshops, and Q&A sessions.  

3. Monitor results and adjust as needed.  

Tracking your success metrics gives you a clear picture of whether your investment is paying off. If something is not working as expected, do not hesitate to pivot and explore alternative solutions. 

4. Set clear benchmarks for your technology investments.  

Define what success looks like before implementation. For example, if you are introducing new software for sales management, aim for specific improvements, such as improving the closing rate by 20 percent within six months. Having measurable targets keeps your team focused and accountable. 

5. Encourage feedback from users regularly.  

Tech stack integration will only be effective if your employees know how to maximize it. Create channels for staff to share their experiences and suggestions. Make technical staff available around the clock when disruptions arise. 

6. Review your tech stacks every 6 to 12 months.

 Regular assessments ensure your technology remains aligned with your evolving business goals and staffing needs. This habit keeps your operations efficient. 

What Small Changes Will You Make Today? 

Upgrading your technology does not mean completely uprooting your existing structure or replacing perfectly usable systems. The key is determining your specific needs and making targeted improvements. 

What processes are slowing you down? Where do you see the most errors and inefficiencies?  Start small by implementing changes one step at a time and measure their impact. Remember, even minor adjustments can lead to significant improvements.  

Let Performance Staffing help you upgrade your tech and boost your business 

At Performance Staffing, we understand that upgrading your technology is only half the battle. The right talent is also crucial to implement, manage, and maximize your new tech investments. We specialize in connecting you with the right talent to help move your digital transformation forward.  

Reach out to our team to discover staffing solutions that complement your tech needs moving forward. Schedule a consultation today! 

References 

  1. Handoyo, Sofik, et al. “A Business Strategy, Operational Efficiency, Ownership Structure, and Manufacturing Performance: The Moderating Role of Market Uncertainty and Competition Intensity and Its Implication on Open Innovation.” Journal of Open Innovation: Technology, Market, and Complexity, vol. 9, no. 2, 2022, https://doi.org/10.1016/j.joitmc.2023.100039. Accessed 18 Oct. 2024
  2. Moore, Susan. “Gartner Says More Than Half of Enterprise IT Spending in Key Market Segments Will Shift to the Cloud by 2025.” Gartner.Com, 9 Feb. 2022, www.gartner.com/en/newsroom/press-releases/2022-02-09-gartner-says-more-than-half-of-enterprise-it-spending. Accessed 18 Oct. 2024. 
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